Friday, August 29, 2008

Can you hear me now... Uh, No!

Well my audio issues continue, but I seem to have found a small glimmer of hope or should I say I hear a slight peep of relief instead. I like Engadget and they have reported other Uverse users are having the same issues. They also report that Cisco set-top-boxes appear to be the answer to this problem.

The only thing is this article was back in June and I'm having the problem now. I spoke with a level 2 support and it sounds like testing in various areas is underway with the new boxes. Claims are it fixes the issue, but as to when they will be available in my area, its unknown.

Looks like I'll have to deal with what I got and I'm expecting the Support to call back after they speak with Sales on a possible credit for the current problems. I'm fine with that for now and hope that they'll get the new boxes in this area soon. I told them I would gladly test out the new boxes for them and new services in this area even. Rather nice of me to offer that, right?

A tech is expected to look at another little issue with the bedroom box locking up on us. Hopefully he'll have an easy fix for that. They did a few things outside and it seems to have crept up after that work took place.

I don't want to complain to much, a buddy of mine can't get the service at all and what really sucks is his house is the only house in his neighborhood with that problem, talk about a crazy situation.

Tuesday, August 26, 2008

U-ready for Fantasy Football

That's Uverse ready that is. This year I'll get to try out my Fantasy Football mangement via the TV and Uverse service. I came across this feature when I hit the Interactive Button on the remote and found stuff on Weather, Stocks, Traffic, and Sports. It was under the Sports area I noticed Fantasy Football 08.

It ties into my Yahoo Fantasy Football and all I had to do was sign up with my Uverse account. Small issue is I've used the same Yahoo ID for so long and they keep track of stats year after year, I didn't want to loose that. So I found another feature under Yahoo Fantasy for co-manager of a team.

A few clicks and I set up my other login as a co-manager now. I guess I can spend the time and blame any losses this year on my co-manager, right? Hopefully this will make things a little more enjoyable and I'll have to see how well it works or what all I can do via Uverse.

On another note, we are expecting them to swap out the HD box tomorrow. It appears that an issue with digital audio for 5.1 surround and it causes you to loose connection and drops audio when ever it wants. Not enjoyable at all, they have a newer box and think that this might fix the issue. I'll loose a few shows, but at least its just over a week and mainly kid shows.

Saturday, August 16, 2008

U-verse installed today at last


Well we have the new service finally and for the most part its pretty cool. The Internet speed is not to bad and we went with the low end for now. As near as I can tell its working like it should and I didn't seem to have any issues with the Xbox 360 on Xbox Live.

Different for sure is the menu options and choices, will take a little bit of time to get use to all the new options and where things are located. I have to say it seems a high dose of Adult programming is available with the new service and in the area of VOD for sure.

Speaking of Video On Demand, its cool to see all the options and even the free stuff. I always like to get some free stuff when I can. One area is Network TV and so far it looks like CBS was the only option, to bad I'm not a CSI fan, looks like the past 10 or so episodes are available to watch. I did watch an episode of Big Brother 10, not a high quality HD picture, but cool for a stream that just started and never buffered really at all.

Audio is going to be the bad boy in this mess it seems. For what ever reason, it seems a small issue with signal unlock for 5.1 occurs from time to time. I searched around the fourms and this seems to be an on going issue. The only work around seems to be a pause an start of the show from time to time perhaps. I plan to test this more and see what I can get from Customer Service as well.

Other than the audio, its seems to be a pretty cool service so far and I'll know more as I learn all the ins and outs.