I know how the support guy feels

This one is a hoot for sure. If you've ever had to do any Tech Support for someone, then you more and likely understand what is going on here.

Uverse with HDMI and TOSlink for the Win

A recent update from Uverse has done more than just making things look pretty, we now can hear everything as it should be. A little over a week ago I noticed the Aspect ratio on my TV was off and when I went to investigate or reset things, I noticed the menus had been updated.

I thought to myself, they had to have done more than give us a different feel for the guide areas. I've been busy with a horse show and haven't had much time to watch anything by the time I make it home. But this last week of the show I've made it home earlier and last night I was able to test out some things.

I made sure my Aspect Ratio was correct and enabled the Dolby Audio under the preferences for Uverse. My set is connected with HDMI and I have a TOSlink running to my faithful Sony Receiver for my audio needs.

Last night I watched Underworld: Evolution in HD off the FXHD channel and the audio was solid and never dropped. Its only taken them almost a year to fix the audio problems we use to have. I think we will enjoy a lot more shows with this problem behind us now.

The big claim from Uverse is to give the best digital entertainment experience and for me audio is a big part. Most of the techs seemed to think HDMI was not the way to go an it also sounded like a number of users did not use TOSlink for Dolby 5.1 sound as well.

Finally a fix has come down and things are like they are suppose to be. In addition to the audio fix, the update also added features to set recordings from any set top box as well as delete recordings from those boxes; another plus in my eyes and I no longer have to run back to the living room and remember which shows I watched to delete them.

If you've been on the fence about Uverse or heard about some of their issues, you might take another look and find the service is finally as good as its suppose to have been.